Database upgrade has stalled Broadcast and Email sendings

Incident Report for Simplero

Resolved

This incident has been resolved.

Posted Jul 27, 2022 - 05:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 27, 2022 - 05:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 27, 2022 - 04:58 EDT

Investigating

We are currently investigating why Broadcasts and Emails are not sending after our Database upgrade. We will update you as soon as possible.

Posted Jul 27, 2022 - 03:29 EDT

This incident affected: Background processing.