Looks like AWS is down

Incident Report for Simplero

Resolved

AWS should be back online

Posted Dec 22, 2021 - 10:57 EST

Monitoring

We have disabled a part of our logging service that depends on the affected AWS region.
Everything on Simplero should be working again.
We are continuously monitoring for other issues that may come up - none so far.

Posted Dec 22, 2021 - 08:13 EST

Update

We are continuing to investigate this issue.

Posted Dec 22, 2021 - 07:39 EST

Investigating

Looks like Amazon Web Services is having issues causing outages on Simplero.
We are investigating further...

Posted Dec 22, 2021 - 07:39 EST

This incident affected: Web interface and API and Background processing.