Simplero is down

Incident Report for Simplero

Resolved

One of our webservers (out of 10) went down for ~45 minutes. We've restarted it so the problem should be fixed. Weirdly enough, our automatic alerts didn't catch this downtime. We'll continue to monitor and figure out a way to setup automatic alerts for this case so we're alerted early on.

Posted Nov 17, 2024 - 11:07 EST

Investigating

Some people are unable to access Simplero. We are investigating the issue.

Posted Nov 17, 2024 - 10:40 EST

This incident affected: Web interface and API.