Unusually high traffic is causing slowdowns

Incident Report for Simplero

Resolved

Argh, the interaction of three things!

We've recently added compression of CSS and JS for your sites and membership sites, and it turns out we'll have to reengineer that a bit. It's way too slow to do on-the-fly. That's a do-over. We've paused the compression for now.

Posted Jun 01, 2018 - 09:25 EDT

Investigating

Fixed the other issue, now we're seeing very high load, which is causing requests to wait and some to time out. We're on this.

Posted Jun 01, 2018 - 08:59 EDT

This incident affected: Web interface and API.