All Systems Operational

About This Site

This is the status site for Simplero. Bookmark it!

Remember: If you've gotten me to follow you from @WakeCalvinUp on Twitter, you can send me a Direct Message (NOT a regular tweet), and it'll make a sound so I'll wake up. Use this if Simplero is down and it looks like I'm asleep. But please don't abuse it :)

Web interface and API   Operational
Background processing   Operational
Amazon Web Services EU   Operational
Amazon Web Services US   Operational
Stripe API   Operational
Stripe Javascript API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime
Fetching
Response time
Fetching
Error Rate
Fetching
Past Incidents
Dec 17, 2017

No incidents reported today.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017
Resolved - We've done what we can at this point. Implementing measures to prevent this from happening again. Thank you!
Dec 10, 14:40 EST
Monitoring - We have identified the problem. A customer had an automation run amok that ended up sending millions of emails to gmail, which they'd naturally respond to by throttling us. We already have measures to ensure this shouldn't happen, but we'll obviously be ramping those up to catch issues like these going forward.

Thank you for your patience and understanding!
Dec 10, 13:09 EST
Update - Please don't resend those emails ... they should get through, and sending it again is only going to make the whole thing take longer.
Dec 10, 12:55 EST
Investigating - It looks like emails to people hosting their email at @gmail.com addresses are getting deferred, meaning they will get delivered, but they're being held temporarily. We're working with our backend providers on figuring out why, and what we can do about it.
Dec 10, 12:52 EST
Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017
Resolved - Looks like AWS had a temporary network issue which made connection between our various servers unreliable. It should be all caught up in a minute or two.
Dec 7, 13:03 EST
Investigating - We are currently investigating this issue.
Dec 7, 12:59 EST
Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.