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Web interface and API Operational
Background processing Operational
Stripe API Operational
Stripe Javascript API Operational
Twilio SMS Operational
AWS cloudfront Operational
AWS route53 Operational
AWS health Operational
Spreedly Core Transactional API Operational
Spreedly Gateway Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DB Upgrade Jan 13, 2026 23:30 - Jan 14, 2026 00:30 EST

We will be upgrading our database. There may be a short downtime as the upgrade is applied. To ensure a smooth transition, please take note of the following schedule and details:

Scheduled Upgrade Window:

Date: 13 Jan 2026
Time: 11:30 PM ET
Duration: Approximately 1 hour
Impact on Services: During the upgrade, there will be a temporary disruption to our services. We anticipate the downtime to be 20 minutes approximately. Our team is working diligently to minimize any inconvenience and ensure a swift completion of the upgrade.

Posted on Jan 10, 2026 - 00:16 EST
Jan 11, 2026

No incidents reported today.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025
Resolved - This incident has been resolved.
Dec 29, 09:32 EST
Monitoring - A fix has been implemented and emails, automations and triggers should all be executing normally.
There is an edge case that was causing issues and bringing the whole system down.

We will continue monitoring the processes in case another edge case happens

Dec 29, 06:23 EST
Identified - We have identified the issue and are working on a fix.
Dec 29, 05:17 EST
Investigating - We are currently investigating an issue causing delays on triggers, automations and email delivery.
Dec 29, 04:53 EST
Dec 28, 2025

No incidents reported.