Experiencing Issues with Twilio SMS

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Web interface and API Operational
Background processing Operational
Stripe API Operational
Stripe Javascript API Operational
Twilio SMS Degraded Performance
AWS cloudfront Operational
AWS route53 Operational
AWS health Operational
Spreedly Core Transactional API Operational
Spreedly Gateway Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Microsoft has decided to mark some of our domains as "suspicious"
Resolved - We seem to be off the naughty list! Our testing shows that the warning doesn't appear anymore when using Microsoft Defender SmartScreen.

Big thanks to all of you who reported the domains as safe.
Jun 25, 09:43 EDT
Identified - There's no good reason for this, as far as we're aware. It's happened once before, many moons ago, and it was a fluke. It's something they do from time to time, and there's little we can do. We've reached out to them and we hope they'll get it fixed soon.

In the meantime, please:

* mark the site as 'safe'
* tell your clients to do the same
* tell your clients to ignore the warning or use another browser

Telling Microsoft the site is safe will hopefully help change their minds.

We're super sorry about this, but sometimes these giant corporations do what they do and we can't stop them.
Jun 19, 09:30 EDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Broken dashboard and event pages on sites
Resolved - This incident has been resolved.
Jun 17, 16:42 EDT
Update - We have fixed the issue and all pages are now fully functional again.
Jun 17, 15:28 EDT
Update - We have fixed the issue on the dashboard, and identified a second related issue with time zone detection on the sites events page.
We have already implemented a fix and it should soon be resolved.
Jun 17, 15:17 EDT
Update - We are continuing to work on a fix for this issue.
Jun 17, 15:06 EDT
Identified - We have identified the release that broke those pages and are working to resolve the issue ASAP.
Jun 17, 15:05 EDT
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