Experiencing Issues with Twilio SMS

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Web interface and API Operational
Background processing Operational
Stripe API Operational
Stripe Javascript API Operational
Twilio SMS Degraded Performance
AWS cloudfront Operational
AWS route53 Operational
AWS health Operational
Spreedly Core Transactional API Operational
Spreedly Gateway Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 23:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 EDT
Scheduled - We will be upgrading our database. There may be a short downtime as the upgrade is applied. To ensure a smooth transition, please take note of the following schedule and details:

Scheduled Upgrade Window:

Date: 09 Oct 2024
Time: 11 PM ET
Duration: Approximately 1 hour
Impact on Services: During the upgrade, there will be a temporary disruption to our services. We anticipate the downtime to be 20 minutes approximately. Our team is working diligently to minimize any inconvenience and ensure a swift completion of the upgrade.

Oct 9, 14:20 EDT
Oct 8, 2024
Completed - The switchover to the new DB instance was not successful due to some technical issues. We are going to try it again this week.
Oct 8, 23:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 7, 17:06 EDT
Scheduled - We will be upgrading our database. There may be a short downtime as the upgrade is applied. To ensure a smooth transition, please take note of the following schedule and details:

Scheduled Upgrade Window:

Date: 08 Oct 2024
Time: 11 PM ET
Duration: Approximately 1 hour
Impact on Services: During the upgrade, there will be a temporary disruption to our services. We anticipate the downtime to be 10 minutes approximately. Our team is working diligently to minimize any inconvenience and ensure a swift completion of the upgrade.

Oct 7, 17:05 EDT
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.