Simplero Status

All Systems Operational

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Web interface and API Operational

Background processing Operational

Stripe API Operational

Stripe Javascript API Operational

Twilio SMS Operational

AWS cloudfront Operational

AWS route53 Operational

AWS health Operational

Spreedly Core Transactional API Operational

Spreedly Gateway Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 17, 2024

Simplero is down

Resolved - This incident has been resolved.
Oct 17, 04:30 EDT

Investigating - We are currently investigating the issue.
Oct 17, 04:09 EDT

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

DB Instance Change

Completed - The scheduled maintenance has been completed.
Oct 9, 23:10 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 EDT

Scheduled - We will be upgrading our database. There may be a short downtime as the upgrade is applied. To ensure a smooth transition, please take note of the following schedule and details:

Scheduled Upgrade Window:

Date: 09 Oct 2024
Time: 11 PM ET
Duration: Approximately 1 hour
Impact on Services: During the upgrade, there will be a temporary disruption to our services. We anticipate the downtime to be 20 minutes approximately. Our team is working diligently to minimize any inconvenience and ensure a swift completion of the upgrade.
Oct 9, 14:20 EDT

Oct 8, 2024

DB Upgrade

Completed - The switchover to the new DB instance was not successful due to some technical issues. We are going to try it again this week.
Oct 8, 23:26 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 7, 17:06 EDT

Scheduled - We will be upgrading our database. There may be a short downtime as the upgrade is applied. To ensure a smooth transition, please take note of the following schedule and details:

Scheduled Upgrade Window:

Date: 08 Oct 2024
Time: 11 PM ET
Duration: Approximately 1 hour
Impact on Services: During the upgrade, there will be a temporary disruption to our services. We anticipate the downtime to be 10 minutes approximately. Our team is working diligently to minimize any inconvenience and ensure a swift completion of the upgrade.
Oct 7, 17:05 EDT

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.