All Systems Operational

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Web interface and API Operational
Background processing Operational
Stripe API Operational
Stripe Javascript API Operational
Twilio SMS Operational
AWS cloudfront Operational
AWS route53 Operational
AWS health Operational
Spreedly Core Transactional API Operational
Spreedly Gateway Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Resolved - One of our webservers (out of 10) went down for ~45 minutes. We've restarted it so the problem should be fixed. Weirdly enough, our automatic alerts didn't catch this downtime. We'll continue to monitor and figure out a way to setup automatic alerts for this case so we're alerted early on.
Nov 17, 11:07 EST
Investigating - Some people are unable to access Simplero. We are investigating the issue.
Nov 17, 10:40 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - We've resolved the issue and everything should be back to normal.
Nov 14, 05:13 EST
Identified - Our engineers are working on a spam traffic attack that's bringing us down.
Nov 14, 02:53 EST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 19:32 EST
Update - We are continuing to monitor for any further issues.
Nov 8, 19:32 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 19:16 EST
Investigating - We are currently investigating this issue.
Nov 8, 19:11 EST
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.